Sterling Silver Thorn Earrings - A Pair

How do I measure my ring size? I know my ring size.

If you know your size or finger measurement (in mm), you can go to any online ring conversion website and enter your info.

Here is an example of a ring size conversion chart: http://www.onlineconversion.com/ring_size.htm

 How do I measure my ring size? I have a printer.

1. Print our ring sizer image as below on standard 8.5" x 11" paper at 100% scale (ensure scaling is turned off).

2. Measure the grey section, it should be 3.5 inches from end to end.

3. If you have a ring that fits you well (or a ring you know fits the person you are gifting to), place the ring on top of each sizing circle until you find the matching size. The matching circle should fit perfectly inside the ring.

4. Alternatively, you can cut out the sizing tool (the top section that looks like a ruler), and wrap the piece of paper around your desired finger. The number that aligns closest with the 'Read Size Here' line will be your size.

5. If you are in between sizes it's best to round up rather than down.

How do I measure my ring size? I don't have a printer. 

1. Cut a thin strip of paper (or you have a thin string) 10-12cm long.

2. Wrap the strip(string) of paper tightly around your desired finger.

3. Using a pen or pencil, mark the point where the paper overlaps itself.

4. Lay the strip of paper on a flat surface and use a ruler to measure the distance from the end of the strip to the marking you made in millimeters. This will give you the circumference of your finger.

5. Using the below char convert your measurement into standard US sizing.

6. If you are in between sizes, it's always best to round up rather than down.

Do you have a ring size chart? Yes, we do!

Our ring sizes are US sizes, see the table below for specific size parameters. This article introduces several methods on how to know your own size, please continue reading this article for details.

 How do I measure my bracelet size?

 Follow the steps below to determine your size.

1. Wrap a piece of string around your wrist. Ensure you have enough slack that the bracelet can move freely around your wrist.

2. Pinch the spot where the bracelet overlaps itself between two fingers and remove the string from your wrist.

3. Continue to pinch the string in this spot and lay it on a flat surface. With your other hand mark this spot on the string using a pen.

4. In inches, measure the end of the string to the marking you just made.

5. Your size is the measurement in inches (if you measured 8 inches, you should order a size 8). If you are between sizes it is always best to size up rather than down.

Bracelet Length (cm/in)	Recommended Wrist Circumference (cm/in)
15 cm (5.9 in)	12-13 cm (4.7-5.1 in)
16 cm (6.3 in)	13-14 cm (5.1-5.5 in)
17 cm (6.7 in)	14-15 cm (5.5-5.9 in)
18 cm (7.1 in)	15-16 cm (5.9-6.3 in)
19 cm (7.5 in)	16-17 cm (6.3-6.7 in)
20 cm (7.9 in)	17-18 cm (6.7-7.1 in)
21 cm (8.3 in)	18-19 cm (7.1-7.5 in)
22 cm (8.7 in)	19-20 cm (7.5-7.9 in)
23 cm (9.1 in)	20-21 cm (7.9-8.3 in)
24 cm (9.4 in)	21-22 cm (8.3-8.7 in)
25 cm (9.8 in)	22-23 cm (8.7-9.1 in)

Note: 1 inch = 2.54 cm and 1 cm = 0.39 inches.

 

How do I measure my chain/necklace size?

Copy the direction for the bracelet sizing but wrap the string where you would like your chain/necklace to sit, this will give you an idea of where a particular chain length sits on you!

1. Silver or Gold Jewelry

• Avoid long-term contact with water and chemicals: Silver/gold jewelry is easy to get moist and oxidized, so try to avoid long-term contact with water and chemicals such as detergents, perfumes, cosmetics, etc.
• Regular cleaning: Regularly use a soft cloth to wipe the silver/gold jewelry clean and use a silver/gold jewelry-specific cleaner to clean it, which can effectively prevent the silver/gold jewelry from oxidizing and turning black.
• Careful wearing: When wearing silver/gold jewelry, avoid rubbing against hard objects to avoid scratching the surface of the silver/gold jewelry.
• Place in a dry and ventilated place: Silver/gold jewelry is prone to moisture and oxidation, and should be placed in a dry and ventilated place to avoid direct sunlight.
• Use anti-oxidation packaging bags for storage: Putting silver/gold jewelry in anti-oxidation packaging bags for storage can extend the life of the silver/gold jewelry.

2. Stainless Steel Jewelry

• Not easily corroded, but still need to avoid contact with chemicals.
• Do not store stainless steel jewelry with other metal jewelry to prevent oxidation reaction.
• Use a soft cloth to wipe stainless steel jewelry regularly to keep it clean and shiny.
• Can be treated with water and is rust-resistant.

Generally speaking, all jewelry should take attention to avoiding contact with chemical substances, keeping them clean, and wiping them regularly. Especially for gold and silver jewelry, more careful use and maintenance are required. Water/chemicals/perspiration damage to gold and silver jewelry is not covered by our warranty.

We currently do not ship worldwide, but ship to most countries.

Total delivery time = Processing Time + Shipping Time

For made to order products, the crafting time is about 20-30 working days.

North America

Free shipping on orders over $69, otherwise $5.99

Shipping time: About 7-15 business days

Europe

Free shipping on orders over $69, otherwise $4.99

Shipping time: About 6-18 business days

Oceania

Free shipping on orders over $69, otherwise $5.99

Shipping time: About 7-15 business days

For Asia, South America, Africa, The Middle East and more shipping information, please click here

Return

Hassle-free returns within 30 days of delivery.

Made to order products can NOT be returned or exchanged. Otherwise, 30% material fee would be charged.

For more return, exchange or refund information, please click here

Do you ship overseas?
We ship most countries of the world. Please check back to our Shipping Policy for more details.

How long will it take to get my order?
It depends on where you are and other unpredictable factors - such as heavy rains, typhoons and snow. Processing time will take about 3-7 business days and shipping time will take about 7-15 days. Delivery details will be provided in your confirmation email. Learn more here.

What shipping carriers do you use?
We use all major carriers, and local courier partners.

Is the jewelry 100% solid gold or gold-plated?
Our products are made of the highest quality copper material plated with real gold, which is absolutely safe and quality guaranteed.

Are the stones real diamonds?
Our stone type is cubic Zirconia, which is an excellent substitute for natural gemstones because it is more resistant to scratches in daily wear. Unlike natural gemstones mined from the earth using large machinery, explosives and unsafe working conditions, laboratory-made sapphires have been developed to have optical properties that are more durable than diamonds, while maintaining ethical standards to protect our environment.

Will this jewelry turn my skin green?
No, our jewelry will never turn your skin green. The quality has been verified by our customers.

Can I take a shower with this without fading? does It change color?
We do not recommend that you wear jewelry when taking a bath. Jewelry requires daily care, so try not to touch the water.

How should I store/protect my jewelry?
Jewelry should be stored in a dry and dust-free place. If your jewelry is infrequently used, please keep it in the included dust bag. If your climate is humid, please put a small packet of desiccant crystals in the storage area. Avoid storing jewelry with rubber products. When using cologne, perfume or other chemical products, be sure to remove the jewelry.

For the plated jewelry, I worry the color will fade off naturally.
We have a strict quality inspection process to ensure the quality of all our jewelry. If you take good care of your jewelry, the plating will not fade. In case there is a problem with your jewelry, please contact our customer service immediately so that we can solve the problem for you.

How do I make changes after my order has been placed?
If you find an order error after receiving the order confirmation email, please send an email to care@gothreal.com. If it is outside of working hours, please provide us with a clear and detailed message, which includes your name, phone number and order number (if any).

Why was my payment declined?
If you have trouble paying via credit card: Please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address. Please ensure that you have not reached the card limit or if the card is currently being reviewed by your bank. In the case that your payment is still refused, we suggest trying a different card in 24 hours or payment method.
If the above instructions fail please contact your bank or contact us with as much detail along with the error messages. so that we may assist you.

Which payment methods do you accept?
We accept PayPal Express, PayPal Credit, and all major credit cards.

How do you secure my payment information?
We take security very seriously and do not process any of your payment information ourselves. All payment related matters on GothReal are handled by PayPal and credit card company.

Is my personal information kept private?
We are fully committed to protecting your privacy. We will not disclose information about our customers or visitors unless it is part of providing services to you. Arrange for the product to be sent to you for credit and other security checks, and for the purpose of customer research and analysis, or with your express permission.

Where do you want to ship and how much is the shipping cost?
We provide free standard shipping worldwide. Standard (7-15 working days)-free.

Why should my package be returned?
The package may be returned for the following reasons:
One kind. Wrong or incomplete address
b. Invalid phone number
C. Undeliverable
Please contact the shipping company for more information, or you can contact us so that we can help you.

How long will it take me to receive the jewelry?
Delivery time = processing time + shipping time. The processing time of each product is different. Some popular styles can be shipped within 24 hours, while engraving or custom orders may take 3 to 10 working days. The shipping time depends on the shipping method you choose. For more information, please check shipping and delivery.

Do I need to pay duties, taxes or other fees?
You do not need to pay any consumption tax. However, you may need to pay the customs duties yourself.

What should I do if I don't like the jewelry after receiving it?
Don't worry, we promise to provide a simple 15-day return policy. If you don't like the jewelry after receiving the packaging, just return the unused jewelry in its original packaging. After accepting your return, the refund will be returned to your original account. Any promotional gifts must also be returned together with your returned items.

For general questions, please check our FAQs first, you will get the answers faster. If you have other questions, please contact our email or contact us via the form below. Also you can send us a message via Instagram or Meta(Facebook). We will reply you as soon as possible within 48 hours.

care@gothreal.com